![]() ![]() DFW may require up to 72 hours to have a tag unblocked. Payment processing and unblocking of NTTA tag is not real-time.DFW Airport does not currently have the ability to resubmit transactions through NTTA and cannot change a transaction after the guest has exited DFW.DFW's Airport plazas will not open for drivers with defective toll tags, and the non-toll tag rates will be assessed.A service charge of $20 is assessed on all failed credit cards NTTA provides and customers' accounts are blocked at DFW until the outstanding parking fees are paid in full.This is a customer benefit provided by the Airport. You will not be charged an extra amount for using TollTag at DFW Airport.If your account balance is reduced to below the replenishment threshold, NTTA will automatically charge your credit card to increase your pre-paid balance.Parking fees greater than $10 are charged directly to the credit/debit card on file. Parking fees of up to $10 are deducted from the pre-paid account balance.TollTag lanes are equipped with gate arms therefore, you must come to a complete stop before passing through the lane.TollTag signs are located above DFW Airport entry and exit lanes you must use these designated entry and exit lanes to avoid invalid charges to your account.While waiting in a lane, please allow for adequate space between your vehicle and the vehicle in front of you. We advise all customers to not pull up closely behind the vehicle in front of you. TollTag must be turned on for DFW Parking and pass-through activity. New TollTag customers must apply for a TollTag account and will be required to provide a credit card number to which an initial balance will be charged to secure the account. If you currently have a cash account, you must convert it to a credit card account in order to use TollTag at DFW. How to Start Using Your TollTag at DFWĮxisting TollTag customers can begin using TollTag at DFW Airport provided their account is current and secured with a credit card. The TollTag is an easy and convenient way to pay for Terminal and Express at DFW. If you receive a toll statement for a vehicle you no longer own, file a Vehicle Transfer Notification Form (VTR-346) with the Texas DMV and call us at 1-88 after you receive confirmation of the title transfer.Quickly and Easily Enter/Exit DFW Airport You must deactivate your TxTag by logging into your account or contacting the TxTag Customer Service Center as soon as possible if your vehicle is sold or stolen. Notify us if your vehicle is sold or stolen.If your address information on file with the Texas Department of Motor Vehicles is not current, you may not receive statements on time, which could result in late payment charges. If you have moved, update the mailing address on your TxTag account and download Form VTR-146 to update the address on your vehicle title. By law, statements must be mailed to the vehicle owner at the address listed in the state's vehicle registration records, even if registration renewal notices go to a different address. Update your vehicle registration information if you move.If your new license plate is not linked to your TxTag account, you’ll receive a bill in the mail with the tolls charged at the higher Pay By Mail rates. When a TxTag is not read properly by the toll equipment, we attempt to match the license plate on the vehicle to a TxTag account. Update your TxTag account when you get a new license plate.It's important to keep current your license plate, vehicle, and credit card information to prevent billing errors. Ensure your account information is up to date.If you pay your bill through a bank or other third-party service, the payment may not be processed in time and a late fee may be applied to your account. The best way to avoid late fees is to pay your statements online by the due date. Customers not on AutoPay are charged $7.99 for each sticker tag. In addition to ensuring you'll have money in your TxTag account, you'll receive your new or replacement TxTag stickers for free. Sign up for auto-replenishment through AutoPay.Customers can sign up to receive low balance notifications via email or text message. If you do not have enough money in your TxTag account to pay your tolls, you will be charged at the higher Pay By Mail rates until your account is replenished. ![]()
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